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Name is in database but is missing from Alphabetical listing

Solution

Each of our databases has associated with it a listing in alphabetical order of the names in the database.

The purpose of this alphabetical listing is to assist readers check the spelling of a name. It might be, for example, they Search the database for the name Ainslie but get zero results. If they look in the alphabetical listing they may see there is someone called Aynsley, and this may indeed be the person they were looking for.

These alphabetical lists are offered as an additional service to readers. They have to be made manually and each takes time. Since most of our databases are being added to regularly, and these changes are not reflected in the current alphabetical list, it will be inevitable that names exist in the database itself, but not in its alphabetical list.

This will remain the case until we find time to perform the manual functions required to bring the list into agreement with its database. We would like to automate the process but haven't figured out yet how to do this.

If you find an example, please raise a ticket in the Helpdesk and we will prioritize bringing the listing into agreement with the database.

 

 
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Article details
Article ID: 133
Category: Knowledgebase
Date added: 2016-12-05 19:22:26
Views: 65
Rating (Votes): Article rated 5.0/5.0 (1)

 
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